A lot, but not all, of the accommodation featured in this section has been quality assessed and graded by either VisitBritain or the AA, or has recently applied for a rating and is awaiting assessment. The following is a basic guide to accommodation assessment, which ranges from one to five stars. For further details please click here.
There are six different categories: Hotel, Small Hotel, Country House Hotel, Metro Hotel, Town House Hotel and Budget Hotel. Assessment focuses on quality including customer care, the range of services available, variety and standard of facilities. All hotels have to be licensed, offer dinner at least 5 nights a week (unless categorised as a Metro Hotel) and have all rooms en-suite or with private bathrooms. Higher star-rated hotels have to provide certain additional facilities and services and tend to have more spacious bedrooms and bathrooms and a higher staff to guest ratio. A five-star grading guarantees luxurious and spacious surroundings with the highest international quality of service and superb cuisine. For specific details please click here.
There are six different categories: Guest Accommodation, Bed and Breakfasts, Guest Houses, Inns, Farmhouses and Restaurants with Rooms. They tend to be personally run by the owners. Establishments are required to meet progressively higher standards of quality, cleanliness and guest care and provide certain additional facilities and services as they move up the scale. For specific details please click here.
Gold and Silver Awards
Gold and Silver Awards are given to Hotels and Guest Accommodation that not only achieve the overall levels of quality within their rating, but also reach the highest levels of quality in specific areas identified by guests as being really important to them. Gold and Silver Awards reflect the quality of comfort and cleanliness found in bedrooms and bathrooms as well as the quality of service enjoyed by guests.
Self-catering accommodation is assessed on its overall quality, including comfort, space, facilities and cleanliness. The layout and design of the accommodation and the range and quality of the kitchen equipment is assessed, as well as the quality and comfort of the bedrooms and bathrooms. Minimum entry requirements include pricing and conditions of booking being made clear and local information being provided to help guests make the best of their stay. The establishment must offer comfortable accommodation with a range of furniture to meet guest needs, a colour TV (where signal available) at no extra charge and kitchen equipment to meet all needs. For specific details please click here.
Holiday Homes, Touring and Camping Parks
A rating is awarded based on over 50 separate aspects including cleanliness, environment and the quality of facilities and services provided. The highest rating of five stars is reserved for those parks of exceptional quality which also provide specific key facilities and services. For specific details please click here.
Please be aware that ratings may change during the year.
To confirm a Visit Britain rating, please visit www.enjoyengland.com or telephone VisitBritain on 0208 563 3309 or email: firstname.lastname@example.org.
To confirm an AA rating, please visit www.theaa.com or telephone: 01256 844455 or email: email@example.com.